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Refund Policy

Last Updated: January 16, 2025

Due to the digital nature of my products, all sales are generally final. However, I offer refunds under specific circumstances outlined below as the sole developer and owner of this service.

Premium Plugins Refunds

✅ Eligible for Refund:

  • Plugin does not function as described in documentation
  • Technical issues preventing plugin installation that cannot be resolved
  • Accidental duplicate purchases (same plugin, same account)

❌ NOT Eligible for Refund:

  • Change of mind after purchase
  • Incompatibility with heavily modified server setups
  • User error in installation or configuration
  • Server-side issues unrelated to the plugin

Refund Period: 7 days from purchase date

Custom Development (Private Requests) Refunds

Before Development Starts:

  • Full refund available if development hasn't begun
  • Must request within 24 hours of payment

During Development:

  • Partial refund based on work completed
  • Disputes resolved case-by-case

After Delivery:

  • No refunds once custom plugin is delivered and functional
  • Bug fixes provided free for 30 days

❌ NOT Eligible for Custom Development Refunds:

  • Changes to original requirements
  • Dissatisfaction with coding style (functionality works as specified)
  • Requests for source code not originally agreed upon

Refund Process

  1. Contact me through my contact form or Discord
  2. Provide order details and reason for refund request
  3. Allow 2-3 business days for my personal review
  4. If approved, I will process refunds through original payment method
  5. PayPal refunds typically take 3-5 business days

Technical Support First

Before requesting a refund, I encourage contacting me directly for support. Many issues can be resolved through my personal installation guidance, configuration assistance, compatibility troubleshooting, or minor customizations I can provide.

Dispute Resolution

  • All refund requests reviewed by me personally
  • Technical issues verified through my direct testing when possible
  • Final decisions made at my sole discretion as the service owner
  • PayPal dispute resolution available as last resort

Important: Chargebacks

Initiating a chargeback without contacting me first may result in account suspension, loss of access to purchased products, and inability to make future purchases from my store.

My Promise

I am personally committed to customer satisfaction and will work with you directly to resolve any legitimate issues. My goal is to provide high-quality plugins and excellent personal service that meets your expectations.

Need a Refund?

Contact me directly or join my Discord server
My response time: Within 48 hours

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